How To Order Hawk & Owl Jewellery

By: Hawk Owl  09-12-2011
Keywords: shipping, credit card

How To Order Hawk & Owl Jewellery


4. After entering the shipping and credit card information, submit your payment. Please note that your card is not actually debited until your goods are shipped.
6. Your receipt will have a listing of what you ordered, the Product ID numbers, and an Order Number. This information should be retained for any correspondence with Hawk & Owl.
7. We receive your order immediately. Please note that it can take up to 2 weeks to make the jewellery item you ordered depending on the availability of your stone, and a further 5 days to ship the item.
8. We ship using Canada Post with the standard $15 shipping fee. Please contact us to arrange for over night delivery using Federal Express or UPS.
9. That is it. Feel free to return back to the Hawk & Owl site, and be sure to tell your friends.

Enjoy your visit to Hawk & Owl!

The information in this article was current at 06 Dec 2011

Keywords: credit card, shipping

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Refunds and Warranty

While Hawk & Owl prides itself in quality craftsmanship, there may be instances when your jewellery item starts to show signs of weakness or instability. We will fully warrant the repair and/or replacement of defective merchandise for a period of one year from date of receiving your merchandise. Warranty Against Defects for One Year Workmanship is warranted agains defects, and normal use wear and tear for one year.