Book a Service Appointment - Dial Direct:250-448-4201
Service Department Hours of Operation
| Kelowna Location || Penticton Location |
Monday to Friday Saturdays
7:00 a.m. to 12:00 a.m.
7:00 a.m. - 4:00 p.m.
| Monday to Friday |
8:00 a.m. - 6:00 p.m. Saturdays
8:00 a.m. - 5:00 p.m.
Maintaining your truck is good business
It's no secret that preventative maintenance can add to any vehicle's life span. It minimizes costly downtime, keeps your vehicle running at its best, and maximizes your vehicle's resale value. It can however be difficult to ensure that your vehicle is always checked and serviced when you don't have the time to spare. With Cookson's Service Departments, customer satisfaction is our ultimate goal.
Known for service, Trusted for quality
Our Kelowna service department is proud to be one of International's top service departments. Being a family owned and operated dealership, we pride ourselves on taking care of our customers. Whether you have one or more trucks, we provide the best truck maintenance and repair in the industry.
Our service isn't just fast, it's comprehensive
We offer fast and complete service which includes critical attention to warranty repairs and convenient customer protection plans as well as mobile emergency service. Your repairs will be done right and done quickly using high-quality, brand name parts.
We know that every minute your truck spends waiting for service costs you time and money. Our dealerships feature "Diamond Certified" technicians qualified to work on Caterpillar and Cummins Engines, Arvin Meritor Axles, Allison & Eaton Transmissions as well as most all other suppliers.
Our technicians are trained in all aspects of service work. We offer the latest computer technology in diagnostics repair as well as the only heavy truck chassis dyno in the Okanagan Valley.
Latest and Greatest Training
We have a number of Tech’s in both locations that have completed all the International training programs and are “Diamond Certified”. In the first quarter of 2008 Cookson Motors Ltd had the most hours of training completed by any International Dealer in all of North America the next closest dealer was 70hrs behind us! We make training a priority and continue to exceed our goals month in and month out because we believe in order to be the best, our technicians need to be on the cutting edge of development.
- Chassis Dyno
- Computerized Laser Alignment machine
- Flywheel grinder
- U-bolt bending press
- Mobile service trucks
- Service and repair work for all makes and models of trucks
- Authorized Warranty and Teps dealer for Cat, Cummins, Webasto, BlueCool, Wabco, Cummins Comfort Gaurd
- Warranty depot for Spartan Motor Homes (Penticton only)
- Pickup and delivery of vehicles
- Off site service programs
Service Manager - Darrell Koepke
Darrell has been with Cookson Motors Ltd for over 19 years, 11 as a Tech on the floor and 8+ as a Service Manager. Since becoming manager Darrell has won Diamond Club status in the last 7 years running and was awarded Service Manager of the year for Canada in 2004. Darrell took over Service operations in Penticton in the spring of 2006. Currently, there are approximately 40 highly qualified service department team members.