In 1999, Gallup proved that workplace behaviour impacts results.1 Surveys like the Gallup Q12 target the general behavioral areas that appear to improve results in any organization.
We take Gallup's findings further to maximize relevance and impact. Instead of using generic, standardized surveys, we help you identify the specific behaviours that matter most to your organization. We work with you to ensure that your custom survey items align directly with your business objectives.
Surveys uncover information, but only action drives change. We combine our expertise in both surveys and facilitation to help you interpret your survey results and create your own meaningful action plan.
We conduct surveys in two ways:
Whether your survey is live or online, we guarantee anonymity and a fair process for everyone.
Some of our clients choose to repeat their custom surveys. Repeating a survey allows you to evaluate your progress and improvement actions.
"Everyone feels that they were heard, and so do I. This has made a huge difference. This process got to the root of the problem: communication between my two departments. Now that we know this is the challenge, it has become part of our culture to ensure that the communication really happens."
Susan Stiene | Director, Service, Quality and Retail Development | Vancouver Airport Authority
1 Buckingham, Marcus and; Coffman, Curt. First, Break All the Rules: What the World's Greatest Managers Do
Differently. New York: Simon & Schuster, 1999.