We provide a full range of property management services that can be tailored to meet individual requirements. For example, financial/administrative management is available in those cases where full management is not appropriate. Flexibility is important as properties seldom have exactly the same needs and we have the capability to deal with virtually any variables or special circumstances.
With respect to specific strata management services, please refer to that section.
Our portfolio is comprised of small and large acreage townhouse complexes, multi-level and high-rise properties, ranging in size from about 80 1,222 units. Most of our clients are properties with between 150 350 units. Over 85% of our clientele has come by way of referrals.
Apart from multi-use properties, we currently do not accept either commercial or single-family rental dwellings. We do not believe it to be good business practice to try and be all things to all people. Consequently, strata corporations constitute the major portion of our gross volume and this will continue to be the case.
Over the years, we have enjoyed one of the lowest turnover rates in the industry. This, we attribute to the high level of services we provide, and to the good chemistry and operating relationships between our clients and ourselves. In the management process, we accept that it is the responsibility of the Strata Council to set policies, issue directives, and make value decisions. In support, apart from general operating demands, it is our job to provide essential information to Council and offer guidance when and if required (such as issues relating to legislation, regulations and bylaws).