We know that providing the best possible customer service gives
broadband providers the winning edge in an increasingly competitive
industry. The IBBS Customer Care Center delivers the intelligent
technical support that data and voice subscribers require. Equipped
with Broadband Explorer (BBX), the award-winning provisioning and
diagnostic suite, as well as an integrated ticketing system, our
technical support representatives ensure quick and accurate
resolution to subscribers' issues.
Learn more about:
Broadband operators of all sizes can take advantage of IBBS'
Call Center service. With our scale and expertise, we can
efficiently and economically handle complex end-user issues. The
team in our state-of-the-art U.S.-based facility is equipped to
manage thousands of residential and business-class support calls