We specialize in efficient activation of new services so that
you can quickly generate new revenue streams. Our award-winning
Service Activation tools for data and voice facilitate provisioning
of customer equipment while our team provides seamless integrations
with the leading billing providers ensuring a single point of data
entry. Our entire Service Activation portfolio is designed to
reduce time and potential errors associated with "swivel chair"
Whether you're launching voice or data services in the
commercial or residential services marketplace, trust IBBS to get
to market quickly with ease and expertise.
Managing and maintaining a stable, efficient and economical data
and voice network is critical to the success of your broadband
business.Our award-winning service assurance tools give you
unmatched visibility to proactively manage your network, ensuring
that you not only provide the best possible service to your
customers, but that you also save on costly operational
Our suite of Service Assurance tools enables you to deliver
best-in-class broadband services. Leverage our expertise and
technology for maximum efficiency and cost savings.
We know that providing the best possible customer service gives
broadband providers the winning edge in an increasingly competitive
industry. The IBBS Customer Care Center delivers the intelligent
technical support that data and voice subscribers require. Equipped
with Broadband Explorer (BBX), the award-winning provisioning and
diagnostic suite, as well as an integrated ticketing system, our
technical support representatives ensure quick and accurate
resolution to subscribers' issues.
Broadband operators of all sizes can take advantage of IBBS'
Call Center service. With our scale and expertise, we can
efficiently and economically handle complex end-user issues. The
team in our state-of-the-art U.S.-based facility is equipped to
manage thousands of residential and business-class support calls
Advances in IP technology have dramatically improved telephone
services, and cable is leading the way. Your customers seek
flexibility and affordability, and IBBS' solutions deliver. Take
the first step in phone by offering a competitive local phone
service along with small business services. Then, advance your
offering with a fully-featured enterprise solution with IBBS SIP
Trunking and Hosted PBX services. Whether you're preparing for a
first launch of phone service, seek to switch providers or ready to
tackle the enterprise market, IBBS has the solution - and expertise
- to support your success.
Save time, money and resources by using one partner who can
deliver all of the application services and support you require to
provide best-in-class service. We offer an array of applications to
support both residential and commercial products at economies of
scale that make them cost-effective and efficient for you to
implement, without the worry of having to manage the applications
in-house. Advance your business with revenue-generating
applications for your residential or commercial data services.