Product and Design Support

By: Medallion System  09-12-2011
Keywords: engineering design

To enhance our customers’s ability to fulfill their missions, Techsol provides tailored support services. These services range from the provision of standard warranties, included with every purchase, to enhanced support programs and full, turn‑key design services.
While standard and extended warranties provide the end user with coverage for repair services, enhanced support programs provide each customer with a tailored service that addresses their specific needs.
Whether it be standard, e‑mail support, enhanced telephone support, or the engineering design services, these flexible support services are designed to ensure a specific customer’s requirements are met.


You get 1 month of Premium Support plus 2 months of Standard Support for FREE with your first development kit purchase.

Keywords: engineering design

Other products and services from Medallion System


Techsol Services: Custom Design

In a typical development process, after we nail down the requirements, we generate specs, and then build a big, 2-layer board with all the peripherals, and power it with a Medallion CPU module. A custom design is a single board that includes the circuitry of a Medallion CPU module plus the custom I/O and power-supply circuits. After we have proven the peripheral technology, we will condense the design to a single-board solution.


Techsol Services: Semi-Custom Design

This isn't a path that we force you to take, but rather it is only a suggested method for going from prototype to production with the smallest incremental cash outlay. It can be ordered with the chosen Medallion CPU Module mounted and tested as a complete unit, to further streamline your final assembly. There are various approaches which can be utilized to ease the cost of migration from concept to volume production.


Techsol’s Production Services: Manufacturing

If we are doing your manufacturing then we also provide production support, such as locating/sourcing alternate parts when a component becomes obsolete or becomes unavailable due to supply shortages, for free. Techsol offers a variety of manufacturing options, which can be tailored to meet your needs.


Techsol Services

A PCB in the shape you want, with connectors where you want them, and power supply that you can design yourself or we can design for you. Custom Software, Commercial/Proprietary Software, Free/Libre & Open-Source Software, C/C++/Java/Perl/Python/sh (Bourne shell)/bash, etc. Linux framebuffer, QtEmbedded, X Window System, FLTK, GTK+, PyGTK, WxWidgets, .. Medallion boot loaders, debugger in 2 MB of NOR flash. For all the Medallion Hardware.