Custom Feature Development

By: PortaOne  09-12-2011

Our vision is to provide our clients with a platform which evolves as the market and the business environment change; a system which allows PortaOne customers to gain a competitive advantage and successfully expand their ventures; a system they can rely on today, tomorrow, and for many years ahead in the future.

Every year, PortaOne development team produces about three new maintenance releases of PortaSwitch. Each maintenance release is a comprehensive collection of improvements, bug-fixes and, most importantly, new modules, features, and capabilities.

We appreciate and welcome all suggestions about improvements to our software products, especially those submitted by our customers. The "wish list" of features (a collection of suggestions, recommendations and ideas) usually contains several hundred items, and new entries are constantly being supplied by our existing and prospective customers, partners, and internally, by PortaOne engineers.

When a new maintenance release is planned, we face a challenge of choosing a specific set of features to include in it. All of the features in the wish list are useful and beneficial in one respect or another. Since there is just a few months’ time for development and testing of a new release, only a small subset of all the possible features can be implemented in a given release. Any other features have to wait until the next release is planned, when we will do the same selection process again.

The question of selecting specific features to be included in a release is an extremely important one. Our responsibility is to apply our engineering resources with the maximum possible benefit for PortaOne customer. We do not project our vision of the market and decide on the importance of one feature or another based on some non-objective factors – each PortaOne customer’s business is unique, and each knows best what is most important for them. Therefore, we offer a fully transparent and fair feature selection process that allows our customers to actively participate.

When a specific feature is important to a customer, this customer may become a "project owner" of its development. The customer sponsors the development efforts associated with the particular feature, and in turn, we prioritize this custom feature development by including it in the next available release and committing to a specific delivery date.

Other products and services from PortaOne


Financing and Leasing

We are not equipped to offer any financial services and never tried to compete with banks. We are fully open to work with any leasing companies of our customers' choice.


PortaSwitch VoIP Softswitch and Billing Software

PortaSwitch provides access to the complete hosted IP PBX or IP Centrex functionality and the ultimate feature set as a calling cards or VoIP wholesale platform. PortaSwitch is built around a comprehensive converged VoIP billing software platform and includes a class 4-5 SIP softswitch and media application servers.


Training program

Training at customer?s location is preferable, since in that case everyone involved in the VoIP project can participate, while the costs of flying one trainer to the customer is considerably lower than flying customer representatives to Vancouver. The PortaOne team of training engineers delivers high-quality, interactive onsite training programs to our customers and partners worldwide.