Frequently Asked Questions
What should I expect from my first appointment?
Your first appointment will generally take about one hour. One of our therapists will conduct an initial assessment of your condition and medical history and will recommend the most appropriate treatment plan. In most cases, your initial visit will also include your first treatment.
What should I wear for my appointment?
You should wear comfortable, loose-fitting clothing that will allow exposure of the affected area.
I have private health insurance. Am I covered for physiotherapy?
Every private health plan is different, and physiotherapy coverage varies greatly. Most plans cover physiotherapy to some extent, but we recommend that you contact your plan provider for complete details.
Do I need a doctor’s referral?
While many of our patients are referred to us by their doctor, a doctor’s referral is not required. We do recommend, however, that you communicate with your doctor about your participation in physiotherapy so that we can work together and share knowledge as required during your treatment. Please also note that some health plans require a doctor’s referral before they will reimburse you for physiotherapy expenses.
What is evidence-based treatment?
When we say we specialize in evidence-based treatment, we mean treatment based on research that has been proven to be effective in dealing with your particular condition.