Abuse and Neglect of Older Adults

By: Victimsinfo  09-12-2011
Keywords: Information Services

The abuse and neglect of older adults can be a one-time occurrence or a continuous pattern of behaviour that may start in small ways and escalate over a period of time to more overt or violent behaviour. If you or an older person you know is a of abuse or violence, help is available through victim services and other

Did You Know?

What to do next?

  • If you need immediate police or medical assistance, call 911 or the emergency number for your community.
  • If the situation is not urgent but you want to report a crime, call the non-emergency number for police in your community.
  • If you think you may need medical care, see your doctor or go to a walk-in clinic.
  • Talk to another adult you trust. If a family member or friend can provide emotional support or help you in practical ways, ask for help.
  • If you feel safe and able to do so, talk to the person who is causing you harm. Let that person know how the behaviour is affecting you and ask him or her to change it.
  • Contact the Health and Seniors Information Line for information and referrals.
  • Contact the Public Guardian and Trustee about financial abuse.
  • Contact your Regional Health Authority about other forms of abuse or neglect of adults.
  • If you have questions about abuse and neglect, or your rights, don’t hesitate to ask a victim service worker.

VictimLink BC

  • Phone: toll free 1-800-563-0808. 24 hours every day
  • TTY (Teletypewriter): through Information Services Vancouver TTY service at (604) 875-0885 (collect calls accepted)
  • Multilingual

BC Centre for Elder Advocacy and Support

BC CEAS works to prevent elder abuse and provide assistance and support to older adults that are, or may be, abused and whose rights have been violated.

Crime Victim Assistance Program

Crime Victim Assistance Program provides financial benefits to assist victims, immediate family members, and witnesses in dealing with the affects of violent crime.

Health and Seniors’ Information Line

The Health and Seniors’ Information Line provides information on both health and non-health related federal and provincial government programs and services for British Columbia seniors

Healthlink BC

HealthLinkBCis a gateway to non-emergency health information and services. A phone service, website and print resource provides an expanded health navigation system, access to advice from healthcare professionals and enables community members to look up symptoms and services.

  • Phone: dial 8-1-1, nurses are available to answer questions 24 hours every day
  • TTY: dial 7-1-1
  • Translation services are available in over 130 languages on request

Public Guardian and Trustee

The Public Guardian and Trustee provides assistance to adults who need support for financial and personal making.

  • Phone: Vancouver Office at (604)660-4444; Victoria Office at (250)356-8160; Kelowna Office at (250)712-7576
  • Outside these calling areas, call Enquiry BC toll free in BC 1-800-663-7867 and ask to be transferred to the Public Guardian and Trustee

Regional Health Authorities

Regional Health Authorities provide health care and services across British Columbia. Website provides a directory and contact information for these different health authorities.

BC Association of Community Response Networks

The B.C. Association of CRNs grew out of the need to create an on-going, permanent provincial funding and support structure for the benefit of local Community Response Networks, and adults in their communities experiencing abuse, neglect and self-neglect.

Keywords: Information Services

Other products and services from Victimsinfo


VictimLink BC | VictimsInfo

Receive information on the justice system, relevant federal and provincial legislation and programs, crime prevention, safety planning, protection order registry, and more. Get connected to a network of community, social, health, justice and government resources, including victim services, transition houses, and counselling resources.


Fraud and Identity Theft | VictimsInfo

The Competition Bureau The Competition Bureau is an independent agency that contributes to the prosperity of Canadians by protecting and promoting competitive markets and enabling informed consumer choice. Fraud is intentional deception for personal gain or to cause another person to suffer, usually financial losses.Types of fraud include identity theft, phishing, pyramid schemes, and counterfeiting.


Break and Enter | VictimsInfo

Break and Enter is a criminal offence in which someone enters a residence, business or other property without permission, and commits or intends to commit a crime, typically theft. The Block Watch Society of BC provides information on setting up and maintaining community “block watch” programs for preventing crime and increasing safety in neighbourhoods.