LIMS Implementation and Support Services. Training, Validation, Consulting. « Autoscribe LIMS

By: Autoscribe Lims  09-12-2011
Keywords: Lims

LIMS Implementation and Support Services. Training, Validation, Consulting. « Autoscribe LIMS

A full range of services to support your LIMS

Once the implementation phase is complete, Autoscribe’s Technical Services Department will take on the support role for your LIMS solution.  We offer a full range of support services, usually offered under an annual Software Enhancement and Maintenance (SEAM) agreement, to ensure that you get the very best performance and the maximum benefits out of your LIMS.

These services include:

Hot-line support – business hours or extended coverage
Training
Validation Services
Consulting
Instrument Interfacing Services

This is further detail on each of these services on other pages of this web-site.

Upgrades

As no two labs are identical, so no two implementations of Matrix LIMS are the same.  Nevertheless, Matrix LIMS is easy to upgrade.  From time to time, Autoscribe will release software updates, and customers with a valid SEAM agreement will receive these upgrades.

User Groups

Matrix LIMS has active user groups in many countries, which meet to discuss applications, developments and R&D requests.  Autoscribe also produces a newsletter for all current customers and user group members, as well as hosting regular seminars on topics of general or specialist interest or concern.

We want you to get the most out of your LIMS.  For more information on any of the above services and initiatives, please contact us today.

Keywords: Lims

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Among the most productive uses of this service are the reconfiguring of Matrix to meet more closely the evolving requirements of the business, and the optimizing of any of our products for maximum benefit to your business environment. If you feel that our Consultancy service might benefit your business, we would be happy to help you to plan exactly what shape that help might take, and to provide a quotation for the agreed schedule.