- 5000 Oil Paintings - help

By: Artclub2000  09-12-2011
Keywords: shipping, Paintings

Welcome to

Customer Support

  • Assistance for New Customers
-Call us Toll Free: 1.877.278.1278
7 days a week from 9:00am to 11:00pm E.S.T.
  • Payment Methods We Accept

-VISA, MasterCard, Money Order, Bank Transfers, PayPal


-For UPS Packages:
-For FEDEX Packages:
-For DHL Packages:

 Shipping/Handling/Insurance charge for unstretched canvas painting: $18.00 up to $25.00 ($35 for overnight service). For paintings with frames: $40 and up depending on size and weight
 Frames over 30" x 40" can not be shipped be regular service. Other couriers that handles oversized packaging can be arrange. Shipping and Handling for oversized packages vary from $100.00 up to $300.00


If for some reason you are not happy with the paintings after you have received, you have 2 weeks to evaluate before returning it back to us for refund, exchange, or in-store credit. We will refund your money less the cost of shipping and handling charges to you plus shipping and handling charges back to us.

With in-store credit; you can purchase anything of similar value on our website, shipping cost are always extra. All in-store credits expire after 1 year from the date it was issued.

All Sales Final for stretched, framed paintings or art marked clearance sale.

  • Refunds & In-store Credit

All refunds less all necessary charges will be credit back to your Visa or MasterCard.

  • Packing & Sending Your Return

 *Very Important - Call for proper return instructions 1.877.278.1278. Proper shipping return Instructions not followed will be subject to other charges such as brokerage fees, fees, duty and taxes, disbursement fee which will be deducted from your existing credit.

Using Your Account
  • Reviewing, Changing & Updating

  Call for instructions - 1.877.278.1278

  Call for instructions - 1.877.278.1278

Gift Certificates
  • Purchasing a gift certificate

  Call for instructions - 1.877.278.1278
*We can offer special incentive program or discounts in some cases.

  • Placing an order with your gift certificate

 Call for instructions - 1.877.278.1278

Still Need Help? Contact us

Call us for assistance: 1.877.278.1278

The information in this article was current at 06 Dec 2011

Keywords: Paintings, shipping

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