Wind Energy Monitoring · ArgusON

By: Arguson  09-12-2011
Keywords: Technical Support, Natural Gas, Disaster Recovery

ArgusON has the ability to monitor numerous conditions on wind energy farms. These range from tracking the real time status of obstruction lighting to site access activity, site security, and HVAC control. We can monitor, collect, analyze, and deliver critical information about wind energy farms to permit our customers to make data driven decisions.


From basic call center services, to complex alert monitoring hardware, the ArgusON NOC provides 24/7/365 alert monitoring and notification solutions to meet your critical business needs. Our fully redundant NOC and data center provides a reliable infrastructure for your mission critical applications, handling over 1 million messages each year and providing our customers with the critical information. In addition to our automated systems, our technical staff is available to handle your customer issues or escalation procedures 24 hours a day - so you don’t have to.


  • 24/7/365 Operations - Agents are available around the clock so you don’t have to be.
  • Redundancy - All systems are fully redundant to provide the maximum uptime available for your business needs.
  • Power - Connected to a natural gas generator for unlimited uptime in the event of a power outage.
  • Communications - Connected to teleco via fiber ring.
  • Data Storage - All data stored on SAN equipment with data replicated to off-site disaster recovery location and backed up nightly with backups stored offsite.
  • Call Recording - All calls recorded for quality, compliance and issue resolution purposes.
  • Automatic Call Distribution - Calls are routed to the first available agent trained to meet your specific needs.
  • Personalized recording and call tree system available.
  • Trouble escalations available with manual call follow-up.
  • Technical support staff available with expertise in electronics troubleshooting 7am - 7pm Monday - Friday.
  • Online Status - Asset tracking and ticket status/history available online - anywhere, anytime.

Contact us at 1-800-821-5825.

Keywords: Asset Tracking, Call Center, data center, Disaster Recovery, Electronics Troubleshooting, Escalation Procedures, Gas Generator, Natural Gas, Natural Gas Generator, Technical Support, Technical Support Staff,

Other products and services from Arguson


National Operations Center · ArgusON

From basic call center services, to complex alert monitoring hardware and alert services, the ArgusON NOC is a one-stop shop to optimize solar PV system performance. The ArgusON 24/7/365 National Operations Center offers numerous dynamic solutions to help protect your investment and ensure your expected ROI. All systems are fully redundant to provide the maximum up-time available for your business needs.


Aviation Obstruction Lighting · ArgusON

The Code of Federal Regulations Title 47 Part 17.48 states: The extinguishment or improper functioning of any top steady burning light or any flashing light, regardless of its position not corrected within 30 minutes shall be reported immediately to the FAA for a NOTAM to be issued.


System Management Services · ArgusON

In addition to updates to tickets through the Management portal, tickets will be updated based on information received by the Call Center related to the issue and can be closed when the issue is resolved. Troubleshooting of system issues is performed with National Operations Center technical support, on-site technician, and solar equipment manufacturers if needed.


Services · ArgusON

After the installation of a new system, the ArgusON National Operations Center will jointly test the monitoring system and set up the benchmark production statistics to ensure accurate alarm measurements. ArgusON’s Solar Monitoring Service puts the key solar PV system performance metrics and information you require directly into your hands via computer, cell phone, tablet, or pager.


Solutions · ArgusON

The ArgusON data acquisition modules are inverter independent providing our customers with the flexibility to have varying system designs while being able to manage all of them from a single web portal. The ArgusON 24/7/365 National Operations Center provides third party remote commissioning assistance by verifying that all monitored units are operating appropriately.