Answering service, text messaging, paging, Call Centre, AnswerPlus Communications, Nanaimo, BC
Answerplus Communication Services
Web Sites, Help Desk, Call centre
customize solutions to meet our clients’ objectives by
using award winning call centre technology.
What are the AnswerPlus Solutions?
Businesses today have an imperative to provide
superior online customer interaction. According to
Gartner Group, however, 90% of companies are not
prepared to provide the level of support required in
the new economy. Our proven solutions enables businesses to use their
telephone and Web sites as the first line of
customer care. By answering questions accurately
online, AnswerPlus Communications increases customer
satisfaction and loyalty and reduces Web rage. The cornerstones of our solution are quality, people
and technology. With AnswerPlus´s solution in place,
businesses can offer the high quality online
experience that customers seek.
Our solutions include:
- Virtual receptionist, after hours or 24/7
- Work-alone safety check in
- Emergency response and dispatch
- Order entry and event registration
- e-response service
As an outsourcing partner we can work with you to
provide both inbound and outbound customer contact
services. Services include market research, customer
reach programs, help desk services, order and
reservation taking, direct response information
management, lead generation, and new product launches.
, Help Desk
, Web Sites