Answering service, text messaging, paging, Call Centre, AnswerPlus Communications, Nanaimo, BC

By: Answerplus Communication Services  09-12-2011
Keywords: Web Sites, Help Desk, Call centre

We customize solutions to meet our clients’ objectives by using award winning call centre technology.

What are the AnswerPlus Solutions?

Businesses today have an imperative to provide superior online customer interaction. According to Gartner Group, however, 90% of companies are not prepared to provide the level of support required in the new economy.

Our proven solutions enables businesses to use their telephone and Web sites as the first line of customer care. By answering questions accurately online, AnswerPlus Communications increases customer satisfaction and loyalty and reduces Web rage. The cornerstones of our solution are quality, people and technology. With AnswerPlus´s solution in place, businesses can offer the high quality online experience that customers seek.

Our solutions include:

  • Virtual receptionist, after hours or 24/7 coverage.
  • Work-alone safety check in
  • Emergency response and dispatch
  • Order entry and event registration
  • e-response service

As an outsourcing partner we can work with you to provide both inbound and outbound customer contact services. Services include market research, customer reach programs, help desk services, order and reservation taking, direct response information management, lead generation, and new product launches.

Keywords: Call centre, Help Desk, Web Sites

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Other products and services from Answerplus Communication Services

09-12-2011

Answering service, text messaging, paging, paging services, AnswerPlus Communications, Nanaimo, BC

We have developed alliances with several lottery organizations across Canada and support the annual fundraising and lottery sales with effective contact management, stellar conversion rates and reports designed to support government requirements and useful market data. As an outsourcing partner we work with you to provide both inbound and outbound customer contact services.