Alive Networks Inc

By: Alive Networks  09-12-2011

With a full range of services supporting the planning, management, and execution of diverse projects, we provide a one-stop shop that puts our experience and expertise to work for our clients to, providing elegant, cutting-edge solutions for any need, including:

* Web Applications.

* Software Development.

* eLearning and Computer-based training.

* Content and curriculum development.

* Animation, graphic design, and audio-visual production.

At Alive Networks Inc, we believe in bringing about a radical change to a client's business and IT strategy by offering solutions that maximize value. To this end, our process and delivery methodology are customer and business function centric. They encompass a whole gamut of activities that adapt to diverse business domains.

In today's transforming business scenarios, it is imperative for IT solutions to be robust, scalable, and adaptable. Our astute IT Consultants with over 10 years of expertise bring you high-value solutions that minimize costs, reduce risk and increases productivity.

When it comes to professional IT Consulting, count on Alive Networks Inc. Here are a few reasons why, as expressed by our customers .

* Best practices approach

* Functional Domain Experts at work

* Proven Delivery Methodology

* Innovate dual-shore model with 24 x 7 support

* End-to-end solutions that are robust, scalable and durable

Alive Networks Inc provides full-service outsourcing and hosting services for clients. We provide solutions to some of the largest companies in world, as well as small and mid-market companies who want to leverage our extensive experience in IT service management and delivery. Our customized solution starts with an assessment of your environment and building modern solutions to meet the needs of your business, followed by a tailored strategy to improve your business performance while reducing operating and infrastructure costs with innovative technologies and processes.

IT Outsourcing Services include:

* Discovery and assessment services

* Solution development

* Technology refresh

* Hosting services

* Managed services

* Monitoring

* Incident management

* Change management

* Program management

With Alive Networks Inc's unmatched expertise in capturing true IT value, mitigating risks and reducing costs, we can help you maximize existing investments and optimize IT performance while incorporating emerging technologies.

Our unparalleled insights into the intricacies of technology and architecture components helps leading companies leverage their existing IT environment while integrating new technologies for the best IT performance and total cost of ownership.

Technology with a Collaborative Difference

We help our clients achieve better, faster, more sustainable results through seamless access to our network of world-leading technology partners and collaborative methods and tools. Technology is woven into our DNA. With leadership positions recognized by the top analysts in Web Services, System Integration, Customer Relationship Management (CRM) and Supply Chain, Alive Networks Inc consistently delivers Technology Solutions above our client expectations.

We provide a Collaborative Business Experience that combines the best blend of our resources with your company's expertise and technology assets. Our Technology Services are distinguished by:

* Consistent and reliable delivery--the same way, everytime, everywhere. Our solutions are developed in centers around the world that use repeatable frameworks, consistent methods and tools.

* Leading-edge vision on deriving the most value from enterprise solutions such as PeopleSoft, Oracle and SAP.

* The latest thinking on hot technology solutions like Mobility and RFID and the impact of Agent Technology.

* Collaborative client and industry specific solutions produced by global alliances with Cisco, HP, IBM, Intel, Microsoft, Oracle, PeopleSoft, SAP, Siebel and SUN and specialized industry partners.

* Rightshore outsourcing alternatives that combine the best blend of on site, onshore nearshore and offshore can achieve greater efficiencies, quality and consistency, and up to 50% savings.

Consumers today are fortunate to be seeking goods and services in an exceptionally client-centric era. Students expect convenient access to courses and flexibility when it comes to balancing their academics with the other areas of their busy lives. Alive Networks Inc meets both of these expectations by addressing the needs and queries of administrators, faculty and students regardless of their time zone.

Our services include:

* Live online chat support

* Live toll-free telephone support

* Self-Help/FAQ area

Enhance your online students' overall learning experience with Alive Networks Inc's quality-driven services and watch your completion rates rise. We are committed to providing consistent, efficient, cost-effective support services and technical solutions to all of our clients in a timely manner. With our guaranteed metrics, including response time, first call resolution, call abandonment rates and average speed of answer (ASA), you are certain to receive quality service. And all enhancements and upgrades are handled seamlessly and efficiently by our support team in close cooperation with our technology partners.

Alive Networks Inc understands that technology is constantly being upgraded and that is why we continuously analyze and modify our Help Desk support services to accommodate anticipated modifications and volume spikes. Our Help Desk team is subjected to a rigorous year round recruitment process, around the clock scheduling, orientation training and refresher training in order to optimize the end-user's experience. Learning Management Systems (LMS) training is an integral part of our every-day routine and topics include LMS features and functionality, weekly testing, soft skills training and conflict management strategies We are interested in your feedback and encourage each of our clients to complete the routine customer satisfaction surveys we circulate.