Call management application and software for your call center by Aheeva

By: Aheeva  09-12-2011

Aheeva offers a complete family of customizable and flexible products for contact centers to optimize their campaign management and improve their performance.

Exceed your expectations starting today and widen your organization's possibilities!

AheevaCCS:

- Elect a complete solution for inbound and outbound calls

- Ensure a transparent workforce management with detailed reports

- Adopt a real-time quality monitoring, locally and remote

- Increase your customers' satisfaction through a personalized upgradable service

- Maximize your agents' productivity for any type of campaigns

AheevaWFM:  Make it easier for you to perform the daily management of your staff

AheevaHR: Optimize your recruitment and analyze your agents life cycle


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Other products and services from Aheeva

09-12-2011

Training, integration and support services for your company and call center

This program allows you to make sure that your teams' skills are up- to-date and that you make optimal use of the AheevaCCS solution. Aheeva offers a complete range of professional services to back you in delivering your contact center projects. Optimize your existing scripts to increase customer satisfaction. Aheeva also offers a continual improvement program. Set up a new IVR.