Our mission is to help your business grow and prosper.
To achieve this objective, we focus on areas that help you
keep an eye on your business and your customers. Our
e-Commerce and Customer Relationship Management practice
helps you communicate and interact with your customers in a cost
effective and meaningful way.
Our Business Intelligence practice provides you with the
customer and business insight to develop business strategies
to retain, grow and acquire new customers.
Customer Relationship Management
Our CRM practice focuses on implementing systems
that helps our clients manage their customer
relationships. This is accomplished through enabling a 360-degree view of their
customer's interactions and sales so that they can optimize
their marketing, sales and service efforts.
Some sample CRM capabilities that we enable include the
- - Automated e-mail triggers for marketing or service
- - Generation of customer lists for sales and marketing
- - Targeted Campaign Management through customer
- - Customer segmentation based on customer profiles
- - Optimize marketing budgets through the use of
In today's complex business environment, companies
seldomly have all their systems fully integrated on one
system. This lack of integration become a barrier to
obtaining a 360-degree view of their customers. Our BI / Data Warehouse
practice encompasses the extraction of data from
disparate systems, transforming and integrating the data
into information that can be easily analyzed and
actioned by the business.
Through the integration of data from various systems,
the business can obtain a 360-degree view of their customers
sales and interactions. This information can be
leveraged via Business Intelligence in the following ways.
- - Identify the right offer to the right customer at the right
- - Campaign tracking and ROI analysis
- - Identifying the best geographic markets for your
- - Just in time inventory management
- - Product and revenue maximization
The way customers interact and transact with business
have changed drastically from our parent's generation.
Customers today prefer to get product information and
purchase when they want and where ever they want. Our
e-Commerce practice focuses on implementing web based
solutions that enable businesses to meet this demand.
Information Technology Services
Actin Consulting offers Information Technology
professional services to complement our client's resources
with an objective to bring projects to a successful conclusion. We offer a
wide range of IT resource solutions including the following.
- - Project management
- - Business and systems analysis
- - Data and system architecture
- - Application development
- - System testing
- - System and database administration