AEMS - Incident Analyst

By: Ccd Systems  09-12-2011
Keywords: Event Management, data collection, security system

All of the products in CCD’s Adverse Event Management Suite (AEMS®) support the accurate recording, management and resolution of incidents, unusual events and complaints across various industry sectors.

Although each product on the left is tailored for a specific industry, the foundation is built upon CCD's Enterprise-class incident reporting application. Data collection forms as well as the workflow rules are all customizable to adapt the product for your exact requirements. 

Our Adverse Event Management Suite is comprised of three applications:

  • Incident Analyst - web-based reporting tool that manages significant events and near-misses effectively
  • Root Cause Analyst - retrospective problem solving for safer healthcare
  • Failure Mode Analyst - designed to walk an experienced or inexperienced team through the entire process of conducting a credible HFMEA®

Incident Analyst

Each type of incident can be configured to follow a unique workflow process (i.e. medication incidents in hospitals can be handled differently than security related incidents). Likewise all questions are tailored based on the type of incident, where it happened, the severity, and whether the incident is considered confidential.

Using the Configuration Utility, any number of questions, alternatives, codes, departments, incident types, and phases can be created without having to contact CCD.

The sophisticated security system exceeds privacy protection legislation by restricting access based on incident types, departments, phases and severity. Audit files continuously monitor changes and the security system tracks all unauthorized access.

All of our products fully support multiple site locations both in terms of facility-based data collection elements as well as reporting on a hierarchical and functional basis.

Products include an extensive set of features and functions that make incident reporting and management intuitive for users while allowing complete customization without programming. Our systems will support both ‘anonymous’ report creation and ‘identity reporting’, which requires the users to log in before they can create an event. 

 Other features include:

  • Browser-based Incident Reporting 
  • Phase Driven Process Flow
  • Unlimited Incident Questions

  • Context sensitive help

  • Unlimited incident notes

  • Role based security

For more details on the options available, select a system from the menu on the left.    

Call us today at (800) 862-9939   to learn how CCD can meet your incident tracking & trending needs.  

Keywords: Adverse Event Management, Audit Files, data collection, Event Management, Management Suite, Privacy Protection, Report Creation, security system,

Other products and services from Ccd Systems


Introduction to AEMS Health Care

CCD’s Adverse Event Management System supports the accurate recording, management and resolution of adverse events and patient complaints within healthcare facilities. The set-up module is a Windows® application that is used to define the workflow and data collection requirements for your event categories and types.


Adverse Event Management System Features

In order to support long-term quality improvement, historical data analysis and root cause analysis; a de-identification capability is included –allowing the viewing of events by non-emergency staff while maintaining employee confidentiality. AEMS fully supports multiple site locations both in terms of branch-based data collection elements as well as reporting on a hierarchical and functional basis.


Frequently Asked Questions about AEMS

AEMS requires no manual installation of components on the client (any required components, such as the CrystalReports Viewer, are deployed by IIS as needed). The AEMS Notification Utility may be hosted on any server that can connect to the database server over a network connection. Which need to be hosted from the Web server tier. The SQL database - hosted on the database tier.


AEMS Detailed Description

If Anonymous reporting is permitted, the main start screen provides Users with the opportunity to report an incident without logging on. Events can be created and managed through Internet Explorer, assuming the user has been assigned the appropriate permissions. Supervisors and Managers that wish to view or follow up on an incident must logon in order to validate their permissions.