Service begins when you first contact us, through our consistent, long term support. Much of what we do involves the sale and installation of equipment. Our clients span a wide range of industries including oil and gas, manufacturing, high tech, tourism, engineering, gas exploration, retail, law, accounting, education, real estate, construction and government.
CAD Worx services division offers a complete suite of maintenance services for all your printer, plotter and copier requirements. We understand printing plays an important role in how companies communicate and transfer information and ideas. CAD Worx is renowned for its prompt response to service calls. We have the largest regional service team in Western Canada. We take pride in being the only service company in Alberta that is an authorized service provider for HP as well as KIP Canada.
1 We offer 12 to 60 month contracts paid either monthly, annually or as a single payment. Service contracts are also included in our Cost per Copy program. All service contracts include a full warranty on parts and labor and one preventative maintenance call per year.
In addition, while manufacturer’s warranties do not cover labor only calls, or situations where a part is replaced a second time within 90 days, a CAD Worx contract does.
2 Our Preventative Maintenance program will make a clean sweep of all your office printers by cleaning and inspecting your equipment.
Preventative maintenance keeps copies looking professional and reduces maintenance costs and office disruptions up to 60% per year.
3 For customers without a contract, we offer service and repairs on a time and material basis either on-site or drop off at our office for repair.
CAD Worx will make every effort to have your equipment repaired and fully functional as quickly as possible.