service

By: Marquis Flowers  09-12-2011
Keywords: Flowers, Fresh flowers

Full-service florist for every occasion, anniversary, birthday, maternity, sympathy, Christmas, Easter, Fathers Day, Mothers Day, Thanksgiving, Valentines Day, Secretary Day. For fast, same-day delivery, order your arrangements online or call 1-800-661-8099.

Marquis Flowers is a family run business in operation since 1931. We have provided Lethbridge, Southern Alberta, South Eastern British Columbia and South-western Saskatchewan with quality flowers and plants at affordable prices continuously since opening in 1931.

Product quality is of utmost importance to us-- we will only buy the freshest product from our growers and refuse any product order where a doubt exists. From the time fresh flowers arrive at our location, we immediately process and re-hydrate all stems in proven water solutions, allowing flowers to have a good drink before placing in one of our two large walk in coolers. Buckets of flowers are date coded to only have the freshest used for either cut stems or arrangements. (This is generally not required as flowers come and go so fast that they are never in the store long enough to get old).

Flowers are ordered in three times a week (more often at holiday times) with the bulk being bought from the Vancouver BC floral auction. Exotic varieties are bought world wide through trusted brokers ensuring only the best are available for the retail customer.

Product selection varies seasonally, but "Marquis Flowers" generally has on hand 50 to 60 different varieties of flowers and greens for the greatest possible selection. All are tastefully displayed in the coolers with common names and everyday low prices. If a special request for flowers for wedding or sympathy is needed, we can generally have a specific variety and color in a couple days notice.

Pricing of what we feel is a fresher, superior product is generally lower than any tradition florist, and marginally higher than grocery chain, discount sellers pricing. Pricing does tend to fluctuate more than tradition florists, because we pass savings we have made from volume purchases, directly to the customer.

Our staff are knowledgeable and experienced in providing you with professional advice and design answers to fit your every need. We have six regular staff and numerous qualified people to fill in on those holiday rush periods. Support staff in sales are knowledgeable and courteous and willing to listen to your needs before offering suggestions- for that special floral arrangement that's just right for you. From our flower prep personnel, to our delivery staff, any better can not be found.

Delivery

We use two of our own delivery vans to ensure that when we call to arrange a delivery time, your flowers are there promptly and in the best possible condition. Holiday times we bring in experienced people to help with the timely delivery of your orders. We don't feel that common carrier delivery people know, or care how to handle flowers, whether in the heat of summer or freezing cold of winter.

Service

We take special pride in the service provided to our customers both in what we offer and in going to reasonable lengths to satisfy any special request you may have of us.

  • We offer special delivery times at sensible prices.
  • Out of town delivery to farms or acreages.
  • After hours order processing by phone.
  • Rush deliveries to all funeral homes.
  • Confirmation of delivery and time if requested.

Our Guarantee

We want you to be absolutely pleased with your purchase from our firm. We will replace unsatisfactory product with exactly what you wish to same value. If this is still not satisfactory we will promptly refund your purchase price upon return of defective merchandise.

Keywords: Flowers, Fresh flowers