Phone On-Hold Messages | WAVE MEDIA

By: Wave Media  09-12-2011
Keywords: Message On Hold

Custom Telephone Message On-Hold

  • inspire & inform your customers
  • reduce hang ups
  • move more products

What do your customers hear when they call your business and are put on “hold”?

Radio ads from your competitor? Silence?

One more way to reach your customers…while they are on hold!

How Often…

  • is the person you’re calling on another line?
  • is the switchboard busy with other calls?
  • is the operator unable to locate the person you’re calling?
  • are you in the “silent zone” wondering if you’re still connected?
  • are you annoyed with a “beep” on the line every few seconds?
  • do you become irritated by “radio on hold”?
  • do you encounter extensive hold time, and forget who you called?

Message On Hold Strengths

  • INCREASE Sales opportunities
  • ENHANCE corporate image
  • CROSS MARKET products and services
  • ALLEVIATE callers’ frustrations while on hold
  • RELIEVE pressure on your telephone staff
  • FEATURE current specials
  • DECREASE perceived hold time

Keywords: Message On Hold

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Meet Our Customer Service Expert

Danielle is an active member in the community spending time volunteering for several groups and organizations, including Grande Prairie Arctic Winter Games 2010, Minor Hockey, Bud Country, and The Heart and Stroke Foundation of Grande Prairie. Danielle’s diploma in Business Administration includes training in customer service, personal selling, marketing, small business management, business law and other relevant skills.


Customer Service and Sales Training

Your veterans and your new associates will leave each session with great take-a-ways and motivated increase sales. Eliminates the “yadda, yadda, yadda” from the boss – in one ear and out the other syndrome. Introduces new employees to your company and refreshes veteran employees. Your staff will be trained by customer service experts. Business is defined by customer relationships. Helping maximize your sales potential.


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Message on Hold Customers | WAVE MEDIA

Pizza Huts in Yellowknife, Fort McMurray, Lethbridge, Brandon, Grande Prairie and Whitehorse. Fernie Lodging Company McBain Camera Edmonton. Harry’s Auto Wrecking Sunburst Graphics. OK Tire Mathieu Hyrniuk Law Peace River. Grande Prairie’s Ernie’s Sports Experts. Dunn and Rundle Foto Source Vancouver.


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Services | WAVE MEDIA

Our wide range of service options allows us to address any challenge, whether it’s social media, print, radio or online. Wave Media Inc offers a full range of marketing, advertising and media buying services. Have other areas of focus that take a priority.