Sentai Software - Global Support

By: Sentai  09-12-2011
Keywords: management software, software solutions, Inventory Management

Sentai was founded as an organization dedicated to providing our customers with exceptional service and support. We quickly realized that the software that many of our customers were using was either adapted from generic applications or from other industries. 

The word sentai can be translated literally as "a task force". At Sentai, our task force is made up of "Real People", which means that when you work with Sentai, you will build long-term working relationships with dedicated, expert support staff. 

Our Client Focus
Our promise of "Real People" means that we can assist you in every aspect of your software requirements from implementation through to training, maintenance support, configuration, enhancement, hardware set-up, system administration, and a wide variety of flexible short and long-term ASP and co-hosting solutions. "Real Solutions" means that our inventory management software solutions were architected from the ground up to maximize the efficiency and profitability of fast growing companies involved in distribution and light assembly. Sentai provides solutions that have almost everything you need right out of the box but that can be efficiently adapted to the unique needs of your specific business model. Our applications contain features such as integrated multi-currency, multi-language, ultra-thin client, ultra-low maintenance with full customer configurability, and multiple front end capability. We promise to provide you with "Real Solutions" that will increase your stock carrying efficiency with the rock solid reliability and pinpoint accuracy that are fundamental to successful ERP and Warehouse Management operations.

Your Success
Our approach really works! With sales, support, and development centers distributed across North America, Sentai Solutions applications manage the business on over 14,000 desktops in multiple languages. Sentai's Trax Distribution:Solutions software makes use of an RDBMS that is used in 80% of Fortune 100 companies at over 100,000 sites in 120 countries worldwide. If you need a Task Force that can efficiently deliver flexible, efficient, rock solid solutions through experienced, dedicated people who are a pleasure to work with, turn to Sentai.

Keywords: Inventory Management, inventory management software, management software, software solutions, Warehouse Management

Other products and services from Sentai


Sentai Software - Custom Development

Because many vendors are unable to customize software to meet the functional requirements of your business, they will typically suggest that custom code will inevitably result in 'rev-locking'. Sentai consultants will be happy to sit down with you and scope out a Preliminary Functional Requirements Definition and present you with a price estimate or a fixed price quote.


Sentai Software - Sentai-Talk

Sentai-Talk is a forum for discussing issues of common interest concerning the use of Sentai software. Is there a limit on the number of subscribers for a customer. What will Sentai-Talk cost me.


Sentai Software - Consulting Services

Sentai has decades of experience and education in Supply Chain Management, Logistics, Financials, Warehouse Management, Fulfillment, and much more. Sentai Consultants can be scheduled for consulting, customized project evaluations, and specialized training. We don't just sell software - we bring years of industry experience and best practices to the table.


Sentai Software - Companion Implementation Program

The process begins with an in-depth analysis of your business requirements and proceeds all the way to an on-site review six months following your Go-live to fine tune your systems and develop on-going strategies so that you can continually maximize your efficiencies and exploit all of the features resident in your application.


Sentai Software - Education & Training

Sentai offers a number of different types of training courses designed for End User, Technical Training, andReseller Trainingpersonnel. See the side bar to choose the type of training in which you are interested or contact Sentai directly for more details. Training is offered on-site, via CBT, or using an on-line web connection such as Webex.


Sentai Software - End User training

We will spend time during the training to design meaningful product-IDs and report codes for easy reporting and searching and to discuss the use of attributes and synonyms. Our objective is to learn how your business operates and to configure our software to fit your business processes in order for you to utilize our software to its fullest.


Sentai Software - Services

As a mission critical supplier to your success, we must provide a suite of services designed to help you and your business drive new efficiencies and solve software challenges quickly. If you are using our backup solution or our Warehouse Automation solution our products become ciritcal to your business. The service level required by one of our products or customers may be completely different for another customer.