At NAMCO, we know that service is what seperates us from our competitors. We realize that not all problems are predictable and that emergencies happen. When this occurs, our team believes that it is our responsibility to help our customers solve the problem quickly and efficiently.
Moreover, emergency work is held to the same high standards as any order. We do not compromise quality. It is a part of every job at Namco.
At NAMCO, we take a relationship-building approach to business. Our philosophy is that if we don't take care of the customer, someone else will.
Upper and middle photos: This set of 5 Coal mine crushing gears were were re-engineered, manufactured and running within 1 week. The customer needed emergency service and NAMCO was there to provide it.
Bottom photo: As you can see by the photo, our customer was in an emergency situation and brought the broken gear to us at 9PM one Saturday evening. Our staff worked overnight to make sure that the piece was ready for a Sunday morning pickup. Just one of many emergencies that NAMCO has corrected.