Genesis Integration » Products & Services

By: Genesis Communications In  09-12-2011

Genesis Integration » Products & Services

Company Philosophy

With more than 20 years of experience and thousands of successful installations, Genesis Integration is qualified to accurately assess the unique elements of each communication environment. Our experienced staff applies their expertise to ensure an ideal, cost-effective solution. Offering a wide range of services under one roof lets us provide our clients with significant benefits that they would not receive elsewhere. We also carry comprehensive liability insurance and can provide bonding for most any amount.

Design Philosophy

We provide design/build, consulting and installation services for a wide variety of clients. Our areas of expertise include:

  • Background & foreground music
  • Broadcast audio & video
  • Card access
  • CCTV security
  • Data networks
  • Distributed television
  • Fully integrated multimedia network solutions
  • Nurse call
  • Paging
  • Performance-related sound reinforcement
  • Burglary security
  • Systems-control software design
  • Videoconferencing
  • Video production storage and editing
  • Video projection

At Genesis Integration, we continually strive to tailor our services to satisfy the specific needs of each individual client. Our design philosophies are based on the most up-to-date, industry proven methods. New technologies are continually evaluated to keep ahead of the latest trends.

We strongly believe that in order to create effective solutions, you must first understand what the problem is. We start by listening closely to what our client needs. Prior to working on a solution, we ask for specific preferences or ideas, keeping in mind that what works for one client may not work for another. We complete a thorough analysis and situational evaluation to produce the best solution, with our client’s budget in mind.

Integrated Design

Genesis Integration brings together the most creative and experienced professionals from all areas of integrated systems design. This allows us to bring an integrated approach to virtually all areas of low-voltage systems. On any given project, there may be several departments working as a team to integrate different equipment and systems. Genesis is your single source contact for integrated solutions, from initial designs to ongoing support.

Consulting Services

Depending on our client’s needs, our consulting services range from providing specifications and conceptual designs to comprehensive design packages that include complete system drawings, specifications, bid packages and contracts. Design emphasis is placed on proven technology and standards, and include “open” or non-proprietary solutions where possible. Our goal is to deliver solid, proven system designs that can be supported well into the future.

Installation & Service Department

The diversity and complexity of the projects we undertake requires our technicians to undergo continuous training and industry awareness to maintain their leading-edge knowledge. It is our company mandate that all technicians annually attend ongoing training courses and seminars to stay up-to-date with the latest techniques and installation methods.

All Genesis technicians are covered by Alberta Workers Compensation and follow strict company safety policies and regulations. We are accustomed to working in new or existing facilities, performing our duties with minimal disruption. Our technicians are dedicated to excellence in all areas and we guarantee quality workmanship throughout - ensuring that each installation is aesthetically pleasing and satisfies the project criteria. Many of our clients require that we work after regular business hours, and we accommodate this need whenever possible.

Clients continue to benefit from our expert service even after their system has been installed. Our service staff is available to provide follow-up service, repairs, adaptations, consultations, and answer any questions that may arise. Our goal is to ensure that your equipment achieves its maximum operational cycle.

Genesis Integration’s service department provides repair services for the products we sell, as well as custom manufacturing capabilities. We are an authorized warranty depot for most manufacturers’ product lines and offer in-house bench services in most instances. We provide 24 hour emergency service and, where possible, temporary replacement equipment to minimize down time.

Our full range of maintenance services include troubleshooting, training of operations and maintenance staff, development of complete preventative maintenance programs for all communication and visual systems (including operating and maintenance manuals), maintenance aids and recommendations as to spare parts inventories, and regular maintenance service contracts.

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