Oil & Gas Facility Monitoring

By: Intercon Messaging  04-06-2015
Keywords: oil and gas, Call Center, Telephone Answering Service

Intercon Messaging has a long history of monitoring oil & gas facilities 24/7/365. We understand the various facility alarms are programmed to help prevent safety issues, maximize production, protect the environment and the equipment. Our Customer Service Representatives (CSRs) are educated and equipped to provide facility alarm monitoring services to oil and gas companies. Our CSRs quickly process each alarm, dispatch your personnel in accordance with your specific safety procedure, communicating via phone, SMS, e-mail or 2-way radio. Features & Benefits: Acknowledgement and operator notification of alarms Working alone safely check-in Interaction with operator to facilitate appropriate action during reset of alarm Real time rotation / shift scheduler Alarm tracking and voice logged call records 120’ 2-way (VHF, UHF & GPS Satellite) communication tower Alarm summary reports by e-mail, fax or print

Keywords: 24/7 Telephone Answering Service, Alarm Monitoring, Answering Service, Call Center, call center outsourcing, Call centre, monitoring, oil and gas, oilfield, Telephone Answering Service, Work Alone and Safety Check-In,

Other products and services from Intercon Messaging


GPS Monitoring & Tracking

Intercon Messaging is dedicated to ensuring the safety of you and your employees by offering real-time GPS monitoring services to those that work alone during their workday.


Work Alone & Safety Check-In

We offer a variety of live and automated systems that help keep track of your employees who are working alone.


Emergency Response & Dispatch

When we triage your calls and decide it needs to be escalated to your on-call staff, you can rest assured that it is received and handled.


Telephone Answering & Dispatch

Intercon Messaging Inc. offers telephone answering services, work alone support, oil and gas facility monitoring, journey management, help desk services and more!