Classes

By: Your English Connection  09-12-2011

Who has the time for more English classes? Not you.You are a busy professional and you can communicate with ease in English. Your abilities are not questioned at work but you realize that frequently people ask you to repeat words or they smile at inappropriate places during your conversation.Maybe it’s your pronunciation or knowledge of idioms that needs a little work. Your big presentation or meeting is coming soon and you want to be as best prepared as you can be. Your English Connection staff can be booked for a face-to-face Skype class or, if possible, an in-person class (travel time is added to class time and charged at the standard hourly rate – see below ***).1) We ask that you prepare for your class by having your report, presentation, interview questions or article available and any questions you need answered written down. You are encouraged to send us an email with this information 3 days prior to your class so we may have time to become familiar with your needs. This way you get the most from your class and you have time to go over your notes before you need to present your material or participate in your business meeting.2) Payment for a Skype class can be made in advance or at the 5-minute mark. At 5 minutes into the session, you can cancel at no cost to you. If at any time your instructor feels the words being used or subject matter are inappropriate, the connection will be terminated and no refund will be offered.3) Payment for an in-person class must be made at least 48 hours before your YEC instructor is scheduled to arrive. If you must cancel for any reason, this must be done more than 24 hours before your class. A full refund will be given. However,if you cancel within 24 hours of your scheduled class, you will lose your payment.In-person classes will only be allowed to be held at your office or some other public space (a room can often be booked at a library).Your English Connection has a blog and a Twitter account to help with word definitions and usage. We also will soon have a podcast to help you with pronunciation. ***All work done by Your English Connection is estimated or quoted hourly. Our hourly rate is $120 with a minimum of 0.5 hours being charged for Skype or in-person classes. The price for classes is listed as $60 as this is the price for 0.5 hours. (Canadian dollars are quoted. Please see a monetary conversion site like XE {see link at bottom of page} for assistance.).Any information written to, shown to or spoken to Your English Connection employees is held in strictest confidence including any and all intellectual property. To ensure that only you are able to ask about your information, you will be given a YEC Client Number in your ‘Confirmation of Accepted Project’ email. This email comes to you before we begin work together. If you share this YEC Client Number with anyone, YEC is not held liable for discussing your information with whoever presents us your YEC Client Number.***Refund Policy:
+ A full refund for prepaid in-person or Skype classes will be made if the class is cancelled more than 24 hours before the class is scheduled to occur.
+ Any prepaid presentation (where a YEC professional speaks on your behalf) will be refunded if cancelled more than 10 working days before the presentation is scheduled to occur. However, any other costs incurred previous to cancellation that would have been the responsibility of the client, such as but not limited to hotel reservations, car rentals, airline tickets and media rental fees, will remain the responsibility of the client and will not be refunded by Your English Connection.
+ All other services will not be refundable after the client has seen and agreed to the “first page” of edited work as after the first page has been reviewed and accepted by the client, payment is required to be made and the rest of the project is delivered. However, if the client finds that they are not fully satisfied with the edited work, Your English Connection will do everything reasonable to make adjustments to edited work where the client requests.

The information in this article was current at 06 Dec 2011


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Other products and services from Your English Connection

09-12-2011

Presentations

Any and all expenses, including but not restricted to: business-class airfare, hotel accommodations in your city, transportation to and from the airport and your office or presentation space, and meals will be covered or paid by you in addition to any necessary presentation-related expenses (equipment rental, handout materials, etc.).


09-12-2011

Project Edit

If you share this YEC Client Number with anyone, YEC is not held liable for discussing your information with whoever presents us your YEC Client Number.***Refund Policy: + A full refund for prepaid in-person or Skype classes will be made if the class is cancelled more than 24hours before the class is scheduled to occur.