Rates - January 1, 2011

By: Yellow Wood Networks  09-12-2011
Keywords: Yellow Wood

(effective Jan 1st, 2011)

Standard Rates (for businesses without an Agreement)

Tier1 - $100/ hour during regular business hours, one hour minimum, plus travel time

Tier2 - $135/ hour during regular business hours, one hour minimum, plus travel time

Tier3 - $170/ hour during regular business hours, one hour minimum, plus travel time

Standard After Hours Rates (for businesses without an After Hours Service Level Agreement)

$300/ hour outside of regular business, one hour minimum, plus travel time

FlexRates™ (for businesses with an Agreement)

With a service agreement you can save money with our FlexRate™ as your company grows. With a Yellow Wood IT service agreement we like to award you for allowing us the privilege of working more and choosing us over our competitors. Our FlexRate™ is our way of giving back by lowering our monthly rates automatically saving you money.

Example of FlexRate™: If your company signs a level ONE service agreement your hourly rate will be $105/hour, if for good reason we provide more support hours in any given month your billed rate for the month will be lowered as hours move you from one level to the next.

FlexRates™

Level Total hours across levels Tier 1 Tier 2 Tier 3
One 1-5 80 105 130
Two 6-10 75 100 125
Three 11-15 70 95 120
Four 16-20 65 90 115
Five 21+ 60 85 110
Six 50+ Negotiated

Evenings and Weekend FlexRates™

Level Total hours across levels Tier 1 Tier 2 Tier 3
One 1-5 120 155 190
Two 6-10 115 150 185
Three 11-15 110 145 180
Four 16-20 105 140 175
Five 21+ 100 135 170
Six 50+ Negotiated

Emergency After Hours FlexRates™

Level Total hours across levels Tier 1 Tier 2 Tier 3
One 1-5 160 210 260
Two 6-10 150 200 250
Three 11-15 140 190 240
Four 16-20 130 180 230
Five 21+ 120 170 220
Six 50+ Negotiated

Other Rates

FlexRate Travel - $75/ hour (outside of Calgary and/or unscheduled visits)

Out of Town Mileage - 0.52/ km (all visits outside of Calgary)

The information in this article was current at 06 Dec 2011

Keywords: Yellow Wood

Contact Yellow Wood Networks

Email - none provided

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