The Business Process Outsourcing (BPO) industry has evolved from its earlier phases to now become a strategic partner who can explore innovative and high-value solutions for customers while also handling existing processes. Customers expect BPO vendors to focus on streamlining not just the periphery but core business functions which can optimize business performance and create competitive differentiation in the market place.
Other factors driving the adoption of BPO by customers include improving service levels, cost reduction, help in integration through process management and gaining access to best-in-class processes without owning or acquiring technology and skills.
Wipro BPO is a leading provider of business process outsourcing services focusing on multiple horizontals and verticals. Our integrated solution approach provides prime value to customers through process standardization, process simplification and process optimization. We can leverage our range of enterprise offerings to enable diverse domains meet existing technology and functional requirements even as we partner with customers to go to the next level of operational excellence.
With a well-entrenched global delivery model, our services are provided from North America, Central and Eastern Europe, India, China and Latin America.