After Hours Clinic and On Call Program

By: West Central Pcn  09-12-2011


Cuts, sprains, fevers, insect bites, mild asthma attacks … a lot of pressing health concerns and minor emergencies like these end up in the emergency room just because patients have nowhere else to go.

But patients of the Calgary West Central PCN have another option before heading to hospital: a consult with a HealthLink nurse, who will assess the concern and guide the patient to the most appropriate care option. Nurses ensure that patients who need to be seen within four hours on weekdays, or within 24 hours on weekends and holidays, are either connected with the on-call physician, seen in the after-hours clinic, or directed to the nearest emergency room.

Individuals who don’t have a family physician but live within the CWC PCN boundary are also provided with care instructions. It’s all part of a strategy to help patients get the care they need while keeping emergency rooms free for true emergencies.


Weekdays:  5:30 p.m. - 8:30 p.m.
Weekends & Holidays:  2:00 p.m. - 5:00 p.m.

CONTACT: To access the after hours clinics, call HealthLink Alberta at 403.943.LINK (5465) or toll-free at 1.866.408.LINK (5465).

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Behavioral Health

This is especially true for patients who are trying to develop new lifestyle and behavioural habits, such as losing weight, managing stress, or making other changes in their personal lives. The Behavioural Health Consultant team of the Calgary West Central PCN can help by working alongside physicians to give patients the extra support they need.