Technical and customer service resources are globally positioned for 24/7 assistance, guidance and troubleshooting. Demand on call services enable clients to mitigate significant potential costs when field cementing problems are encountered delaying drilling operations.
Top-Co’s seasoned leadership team is populated with tenured managers with years of technical and service knowledge in the specialized casing cementing industry.
Vertically integrated manufacturing platforms combined with sophisticated MRP and a large inventory of stocked parts in various locations around the globe enables Top-Co to consistently fill orders on or before scheduled delivery dates.
Top-Co’s unwavering service key performance indicators:
- Fill orders on average 99% of the time or better with a 100% accuracy rate
- 24/7 technical and product support
- 24/7 customer support
- Fulfill quality standards and customer satisfaction metrics as part of consistent requirements as embedded in Top-Co's ISO 9001:2008 program.