Michael’s Keynote Presentations — MichaelVickers.com

By: Summit Learning Systems  09-12-2011
Keywords: Customer Service

Learn how to treat your best asset — your customers. Make certain they remain loyal and become your biggest sales force.

Michael’s content is practical, timely and delivered in an enthusiastic, entertaining style that is easy to digest and remember. Your attendees will be talking about and implementing his strategies for months and years to come.

Michael’s ability to speak at the level of his audience allows him to connect with all facets of the organization, whether they are a group of senior executives, midlevel managers, salespeople or customer service reps.

Keywords: Customer Service

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Becoming Preferred — How to Outsell Your Competition (hardcover and other featured products) — MichaelVickers.com

Once your prospect or customer wants your product or service, the cost will become a minor consideration, even though they might continue to complain about your price being too high and the fact that they can buy your competitor’s product or service for less. Delay the discussion of price until well after you have demonstrated the features and benefits that make your product or service distinctive in the marketplace.


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Speaking, Training, Workshops, & other Performance Solutions — MichaelVickers.com

Michael’s ability to speak directly to his audiences allows him to connect with all facets of the organization, whether they are a group of senior executives, mid-level managers, salespeople or customer service reps. Michael’s content is practical, timely and delivered in an enthusiastic, entertaining style that is easy to understand and remember.


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Michael’s Training & Coaching Topics — MichaelVickers.com

Modernize and simplify your sales force for maximum efficiency and greater competitive advantage. Reach your sales target and maximize profit using these powerful negotiating strategies. Loyal customers become long-time clients through established service techniques. Apply proven strategies that will help you gain access to the people who count. Creativity is a fundamental factor for success.