Customers, Meta-Update, Software Tool House

By: Software Tool House  09-12-2011

  

Class Correction Script.

  • 12,000 CIs imported to Computer Systems and worked and related to CIs, Incidents, Problems, Changes

The Met. Office's ITSM 7 implementation resulted in ComputerSystem CIs that were not Computer Systems! Relationships to other CIs, Changes, Tickets, People were built over a year of production usage.

A fixed price script was developed that processed a spreadsheet of class transition specs and the Product Catalog, all CIs and relationships were placed in their correct classes - in two days.


Other products and services from Software Tool House

09-12-2011

Manament Summary, Meta-Update, Software Tool House

To view it, you must have Internet Explorer, or save the file and open it with the free Microft PowerPoint Viewer. ARS / ITSM Consulting, Fixed-price ITSM migrations, Fixed-price ITSM Data corrections, Ad-hoc Scripting Support. The Meta-Update Product Management Summary is presented as a a short PowerPoint show. ARS data challanges: migrations, packaged exports, imports, merges, validations.


09-12-2011

Meta-Update, Software Tool House

Data migrations, integrations, imports, reports, validations, value transformations, and maintenance operations require no staging forms, no workflow, no API, no development project. With Meta-Update, ARS Admins script proven, auditable, repeatable, ARS Data operations, in record time, without knowing the API or programming at all. Meta-Update gives your ARS Administrator the power of the API while hiding its complexities.


09-12-2011

Diary Editor, Software Tool House

In effect, it is similar to exporting the records' data, editing it manually, and importing that data back into the record. The Software Tool House Diary Editor allows you to edit any historical entry in any Remedy ARS Form's Diary Field. Diary Editor functions by updating only the records' diary field contents using a Merge. All Remedy server authentications and workflow are adhered to.


09-12-2011

Download, Diary Editor, Software Tool House

Diary Editor is licensed for each ARS server you will be running it against. When you need Remedy / ITSM Services, Integrations, or. ITSM data migrations consider Software Tool House. Diary Editor is our giftto the Remedy Community.