NuAge Technolgies - Products - Request Management System

By: Nuage Technologies  09-12-2011
Keywords: Request Management System

NuAge’s RMS solution helps organizations reduce cost and improve employee satisfaction by providing process definition, workflow automation and visibility for areas such as IT, HR, Finance, Sales, Marketing and other types of services.

You Can:
TRACK - Request, Status, Workflow
MANAGE - Requests, Workflow, Categories, Users and Reports


  • Web based Service Request Management System
  • No client installation required
  • Tightly integrated with Active Directory
  • Define custom Categories / Request Types
  • Automated E-Mails, Escalation and Workflows
  • Role based and Personal Views
  • Generate reports on real time data
  • Track request status from creation to its closure
  • Can be integrated with external systems to pull data for analysis
  • Raise requests for other users
  • Simple to integrate any type of service request (PO’s Approval, IT Requests, Payroll requests, Helpdesk, etc…)

Keywords: Request Management System

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