Guest Tek - Voice & Converged Media

By: Guest-tek  09-12-2011
Keywords: Hotels

OneView is a converged platform designed to support IP Telephony and a range of other applications that can be delivered over the network.

To get the maximum value from your investment in the OneView solution you can explore adding any of these applications to enhance the guest experience or streamline your operations.

IP Telephony

Choose from any major vendor to provide voice service to guests and staff

Door Locks

Network controls for efficient security


Connected controls for in-room temperature to improve efficiency and reduce energy costs and waste

Voice over WiFi

Portable communications that can be leveraged for hotel staff and guests alike

Point of Sale

Add WiFi POS to the network to streamline ordering and operations at your F&B venues

In-room Applications

Work with one of our OneView Certified partners to add new and exciting applications presented to your guests within the simple and intuitive menu system on their TV.

Guest-Tek has established partnerships with the top providers of telephony systems to the hospitality market.

You benefit from the best systems available for hospitality combined with the best service and support from Guest-Tek: a winning combination

Telematrix USA

TeleMatrix is a leading provider of telephones for the commercial, hospitality, and residential markets. TeleMatrix has over 5 million telephones installed at over 20,000 customer sites worldwide. TeleMatrix is headquartered in Colorado Springs, Colorado at the foot of Pikes Peak and has qualified distributors in North America, Europe, the Middle East, Africa, Asia/Pacific, South America, and CALA. TeleMatrix provides product support and maintains field sales operations in all geographic areas. TeleMatrix is a premiere OEM/contract manufacturer of telephones and offers a complete line of products including the Spectrum Plus series of business phones, the Marquis series of guest room phones and the Regency series of residential telephones.

Sigpro - The Inner Voice Company

Sigpro is a premier manufacturer of advanced telephony systems. Sigpro's family of VoIP products and services provide a new level of telecom efficiency, advanced features and value. The result is an efficient and flexible communication system for advanced telephone and messaging solutions, blending the best of traditional and VoIP technologies to deliver unparalleled value. Sigpro has offices in Silicon Valley, Hong Kong and Qingdao, China.

Guest-Tek is your single source for convergence in hospitality contact us today to find out how quickly you will see a return on your investment.

The OneView Media platform is designed to be as open and flexible as possible to allow hotels to define the in-room experience for their guests. Part of that flexibility is being able to extend other applications into the guest room so that the guest can interact with that application via the TV using only the remote control.

The “OneView Ready” designation applies only to those applications that Guest-Tek has integrated and certified as inter-operable with the OneView Media platform. Our OneView Ready partners provide a wide range of applications that you can use to shape and customize the guest experience at your hotel.

Contact us to learn more about OneView Ready applications and what they can bring to your hotel.

OneView™ Voice from Guest-Tek is designed for today’s IP-converged networks or utilizes the hotel’s existing Cat3 wiring. Using an advanced, built-for-hospitality IP telephony system from NEC, Guest-Tek offers traditional enterprise-based or “cloud-based” Communications as a Service (CaaS) solutions. Hotels have the flexibility to move from one configuration type to the other based on their financial preferences and operating resources. OneView™ Voice is offered as a standalone telephone system, or together with Guest-Tek’s other OneView™ Media and Internet products, to form a comprehensive and cost-effective solution. The revolutionary idea of a one-platform, one-system communications architecture for all hotels is finally here.

As the leading provider of high speed internet to hotels worldwide, Guest-Tek is teaming with NEC to form an unrivaled partnership for all your communications needs. NEC has been a leading manufacturer of PBXs and IP-based communications platforms worldwide for the past century and in hotels for several decades. The Univerge Sphericall and the SV8000-series platforms are unmatched in price, features and scalability serving smaller limited-service properties to casinos and mega-resorts. Moreover, NEC’s Sphericall’s superior distributed architecture is suitable to operate in above-the-hotel configurations without changing the way hotels operate or communicate.

CaaS from Guest-Tek works like a utility where a hotel pays for the voice services it needs based on the number of rooms. The simple pricing schedule lets hotels budget their operating costs more accurately. They also know that they would not be paying for services they do not need. In addition, just like utilities are billed today, there are no capital costs to pay for. All the on-site equipment, from the telephones to the servers, are included. Or hotels can provide or re-use the analog telephones in the guest rooms. Hotels will continue to pay for the voice and data circuits and can elect to let Guest-Tek bill them for long distance and international calls or continue to get their bills from the long distance carrier they are dealing with today.

Because of the distributed architecture of NEC’s Sphericall system and SDD System’s middleware, Guest-Tek has created a “in the cloud” solution that is not dependent on a hotel’s location or its size. Redundancy is naturally built into Guest-Tek’s OneView Voice CaaS offering since the hotel’s station information, PMS transactions, and call accounting records are stored both at the hotel and at Guest-Tek’s hosting centers. All the systems are synchronized with one another on a frequent basis. SDD Systems’ unique management software that stores the duplicated records and transaction information, coupled with NEC’s Sphericall’s diverse routing schemes, make the service self-healing and fool-proof.

Guest-Tek’s service will include the option of using private networks, such as MPLS or a similar secured, guaranteed level of service, but the nature of our architecture design is our safeguard that makes Guest-Tek’s always-on service possible. This basic and critical level of service is available to all hotels, across all brand levels.

Guest-Tek’s partnerships with these industry veterans ensure you sleep well at night, and leave your communications worries to us.

Keywords: Hotels

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