Big Sky Call Centres - HELP DESK

By: Big Sky Call Centres  09-12-2011
Keywords: Customer Service, Call Center

Any Call..Any time..anything you can do in your office. We can do for you..

When businesses need exceptional help desk or customer service assistance, Big Sky's Inbound call center agents can log client service tickets, assist clients with tier 1 technical assistance or gather preliminary information necessary for your company to process client concerns.

Keywords: Call Center, Customer Service

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Big Sky Call Centres - EMERGENCY RESPONSE

Our Emergency broadcast system can deliver life saving alerts recorded by your company's incident commander or health and safety coordinator to an unlimited amount of recipients in a mater of minutes. Big Sky's high capacity emergency response dialer can simultaneously call thousands of preloaded names and numbers in the event of an emergency.


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Big Sky Call Centres - OFFICE / WIRELESS PRODUCTS

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Big Sky Call Centres - LONE WORKER SAFETY

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Big Sky Call Centres - LIVE ANSWERING SERVICES

Boasting an industry low employee churn rate, Big Sky's highly skilled live answering service professional agents set us apart from the competition. Our people and technology ensure Big Sky stands above our competitors in the Live Answering Service industry. This allows our agents to provide exceptional customer service resulting in outstanding client satisfaction.


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Big Sky Call Centres - BUSINESS ANSWERING SERVICE

In conjunction with your telephone service provider, Big Sky Call Centers will assist in implementing a call forward busy or no answer program which will allow our center to be become your virtual office. When a Call is directed to our Call Center our highly skilled agents are presented with a screen pop of all critical information and directions on how to handle your clients calls and requests.


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Big Sky Call Centres - ANSWERING MESSAGE SERVICE

Our professional staff will insure your callers are greeted by a courteous and helpful voice and will insure you receive accurate messages in a timely manner. An Answering messaging service is a proven and cost effective method for businesses to handle your calls when your staff is unavailable. Studies show that one third of callers to your business will not leave a message if the call is answered by a voice mail.